Based in Wichita, KS(316) 778-4376 Book a Free Call
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Auto Repair Shops

Wichita, Kansas. I come to you across Wichita, Kansas City, and Oklahoma City, and work with businesses anywhere.

What I'd automate

20+ automations, each with a measurable result.

Digital Vehicle Inspection (DVI) with photo/video to customer's phone

Manual
  • Tech writes recommendations on paper
  • Advisor verbally pitches the customer who can't see the worn brake pad
Automated
  • Tech captures photos + 30-sec video on tablet
  • One tap texts the full inspection with visuals to the customer
On the table
30%
  • Tekmetric reports shops see ARO (avg. repair order) lift of 30%+ and approval rates significantly higher with DVI vs. paper (Tekmetric DVI guide)

Missed-call text-back for service calls

Manual
  • Phone rings during a tire rotation
  • 23% of calls miss. (AgentZap)
Automated
  • Auto-text within 60 seconds: "Sorry we missed you, what vehicle and what's going on?"
On the table
$350 to $1,400/mo
  • Roughly what a typical auto repair shop leaves on the table from missed or after-hours calls, about 1 to 4 a month at around $350 per new customer
  • Run the free X-Ray for your real number

Online appointment booking

Manual
  • Customer plays phone tag for a Tuesday drop-off
Automated
  • Customer self-books a bay slot tied to advisor capacity
On the table
30 to 40%
  • 30 to 40% of bookings shift to off-hours self-service (estimated, Shopmonkey/Tekmetric data)

Status update texts (vehicle approved, in progress, ready)

Manual
  • Advisor calls each customer 2 to 3 times per RO
  • Phone is a constant interruption
Automated
  • Auto-status texts at each milestone with photos
On the table
40 to 60%
  • Cuts advisor phone time 40 to 60% (estimated, Tekmetric customer experience reports)

Quote approval via text

Manual
  • Customer plays phone tag
  • Estimate sits in limbo for half a day
Automated
  • Text with itemized estimate, tap "approve" → work begins
On the table
6 hours
  • Approval cycle drops from ~6 hours to ~45 minutes
  • First-day completion rate rises (Tekmetric)

Declined work follow-up

Manual
  • Customer declines brake pads in March
  • Nobody reminds them in June
Automated
  • Scheduled outreach 30/60/90 days post-decline with the photo from the original DVI
On the table
15 to 25%
  • 15 to 25% of declined work converts on follow-up (estimated, Tekmetric / BOLT ON benchmarks)

Maintenance reminder schedule by mileage/time

Manual
  • Customer forgets oil change
  • Goes to a Jiffy Lube once
Automated
  • Auto-text at predicted mileage interval with the booking link
On the table
  • Repeat-visit frequency lifts from ~2.1 to ~3.0 visits/year (estimated, AAA service interval data)

Parts ordering integration

Manual
  • Advisor opens 3 vendor portals, calls a fourth, hand-types part numbers
Automated
  • Estimate auto-quotes parts across distributors
  • One-click PO to the cheapest in-stock
On the table
  • Saves 10 to 20 minutes per RO of parts research (estimated, PartsTech/Nexpart benchmarks)

Auto Google review request post-pickup

Manual
  • "Leave us a review" verbal request
  • One in ten remembers
Automated
  • Auto-text 4 hours after pickup with review link
On the table
$350 to $700/mo
  • About what you leave on the table when customers pick a competitor with more visible reviews, at around $350 each

Two-way customer texting

Manual
  • Customer texts the shop's landline
  • Nobody sees it
Automated
  • Shop landline forwards SMS to a unified inbox
On the table
  • Eliminates a major source of dropped communication
  • CSI scores up (estimated)

Loyalty / referral tracking automation

Manual
  • "Refer a friend for $25 off" promised verbally, never executed
Automated
  • Each customer gets a unique referral link
  • Reward auto-credits when redeemed
On the table
5 to 10%
  • Referral revenue lifts measurably for shops that activate it (estimated 5 to 10% of new business)

Carfax / service history auto-write

Manual
  • Advisor manually exports service records to Carfax for each RO
Automated
  • Auto-push at close-out
On the table
  • Saves 5 minutes per RO + protects resale-value story for customer

Fleet / commercial account portal

Manual
  • Fleet manager calls weekly for status on 5 vehicles in for repair
Automated
  • Branded portal showing all vehicles, RO status, invoices, scheduled PMs
On the table
70%
  • Reduces inbound fleet-manager calls 70%+ (estimated)

ADAS calibration scheduling reminder

Manual
  • Tech forgets to schedule a $400 calibration that windshield job requires
Automated
  • Auto-flag at RO write-up if VIN requires calibration
  • Auto-books partner shop slot
On the table
  • Captures revenue + protects shop from liability

Tire-age / safety notice automation

Manual
  • Tech mentions "your tires are 8 years old" verbally
  • Customer forgets
Automated
  • Tire DOT date scanned into DVI
  • Auto-quote with photo if >6 years
On the table
$600 to $1200
  • Captures ~$600 to $1200 tire jobs that would otherwise walk

Wait-time / loaner queue management

Manual
  • "When's my car ready?" asked 5 times by lobby customers
Automated
  • Live status board + text updates with ETA
On the table
  • Improves CSI
  • Reduces lobby congestion

Inspection-sticker / registration expiry alerts

Manual
  • Customer's state inspection lapses
  • Comes in for it but not the rest
Automated
  • 30-day-out text: "Your inspection is due, book now with same-visit oil change."
On the table
$30
  • Bundles a $30 inspection into a $200 visit

End-of-day work-in-progress auto-summary

Manual
  • Owner reviews each open RO manually at close
Automated
  • Daily 5pm email: open ROs, parts on order, ETA, dollar value
On the table
  • Catches stuck jobs that would otherwise sit a week (estimated 5 to 10 hrs/week of owner attention saved)

Warranty claim filing automation

Manual
  • Advisor manually files each parts warranty claim with the distributor
Automated
  • Returned part triggers auto-filed claim with photos and RO data
On the table
95%
  • Recovers 95%+ of warranty dollars vs. ~70% manual (estimated)

Smart estimate templates by VIN

Manual
  • Advisor builds each estimate from scratch
Automated
  • VIN decode pulls OEM service interval into a template estimate
On the table
  • Cuts estimate prep from 12 to 4 minutes (estimated)

Recall / TSB lookup at vehicle check-in

Manual
  • Recall sits unaddressed
  • Customer leaves shop without knowing
Automated
  • Auto-lookup at check-in surfaces open recalls + TSBs for the advisor
On the table
  • Builds trust
  • Sometimes leads to dealer-warranty work the shop facilitates

Marketing campaign auto-segmenting

Manual
  • Shop blast-emails everyone the same coupon
Automated
  • Segments by "no visit in 9 months," "declined work," "vehicle 8+ years old," etc
On the table
4x
  • Open rates and conversion typically 2 to 4x vs. blast email (estimated)

Ready to see what I'd build for your business?

Book a free 15-minute call by Zoom or phone.
No prep on your end, and at the very least you'll walk away with a few honest ideas for your business.

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