Based in Wichita, KS(316) 778-4376 Book a Free Call
Book a Call

Restaurants & Food Service

Wichita, Kansas. I come to you across Wichita, Kansas City, and Oklahoma City, and work with businesses anywhere.

Every missed call, no-show, and unanswered review is revenue walking out the door while you are busy running service.

What I'd automate

Every table, every order, every review, handled.

Missed-call text-back

Manual
  • The phone rings during the dinner rush, nobody can grab it, and the caller hangs up
  • Most never try again
  • They order from the place down the street instead
Automated
  • Any call you cannot answer gets an instant text back within seconds
  • The guest can place an order, ask hours, or get a booking link without ever calling again
On the table
$50 to $250/mo
  • Roughly what a typical restaurant leaves on the table from missed or after-hours calls, about 1 to 4 a month at around $60 per new customer
  • Run the free X-Ray for your real number

Reservation reminders that stop no-shows

Manual
  • A four-top books for Friday at 7, then never shows
  • The table sat empty through your busiest hour while you turned away walk-ins
Automated
  • Every booking gets an automatic confirmation and a reminder text 24 hours out, with a one-tap way to cancel or rebook so the table frees up in time
On the table
30 to 50%
  • Drop in no-shows from automated confirmation texts, almost immediately
  • No-shows cost the average restaurant $1,000 to $3,000 per month. Source

Automated review requests and responses

Manual
  • You know reviews matter but never have time to ask for them, and negative ones sit for weeks with no reply while new customers read them
Automated
  • Happy guests get a review request text at the right moment, and every new review gets a fast, on-brand response drafted for you to approve
On the table
$50 to $100/mo
  • About what you leave on the table when customers pick a competitor with more visible reviews, at around $60 each

Phone-order capture

Manual
  • Takeout calls pile up at the same moment your line is slammed
  • Every call you cannot pick up is a paid order you never made
Automated
  • Callers who cannot get through are texted a direct ordering link so the order still lands, with no third-party commission skimmed off the top
On the table
$28,728
  • In lost revenue per year for the average U.S. restaurant from unanswered calls, and about 60% of those calls are guests who wanted to order or book. Source

Waitlist text-ahead

Manual
  • Guests crowd the door, the wait gets fuzzy, and parties drift off to eat elsewhere before a table even opens up
Automated
  • Guests join a digital waitlist and get a text with their spot and a heads-up when the table is ready, so they wait nearby instead of leaving
On the table
35.7%
  • Of restaurant queue guests abandon before being seated, the highest of any industry measured, and 72% of diners will not wait past 30 minutes. Source

Repeat-visit SMS

Manual
  • First-timers come in once and you never hear from them again
  • You have no easy way to nudge them back
Automated
  • Guests opt in once, then get the occasional well-timed text about a slow night, a new dish, or a comeback offer that actually gets opened
On the table
60%
  • Of restaurant revenue comes from repeat guests, and text messages see a 90 to 98% open rate versus about 20% for email. Source

Catering lead follow-up

Manual
  • A catering inquiry comes in through the website while you are on the line with cooks
  • By the time you reply hours later, they have booked someone else
Automated
  • Every catering or event inquiry gets an instant reply with a quote request and follow-ups until they respond, so the lead never goes cold
On the table
78%
  • Of customers buy from the first business that responds, and catering orders average $420 per corporate order, far above a normal ticket. Source

Reputation monitoring

Manual
  • A bad review lands on Google or Yelp and you find out days later, after it has already cost you bookings you will never see
Automated
  • Every new review across Google, Yelp, and Facebook is pulled into one alert the moment it posts, with a draft response ready to go
On the table
80%
  • Of consumers would use a business that responds to all its reviews, while 42% are unlikely to use one that never replies. Source

Birthday and anniversary offers

Manual
  • You collect birthdays at signup and then do nothing with them
  • A guaranteed occasion to fill a table goes unused every single week
Automated
  • Guests automatically get a birthday offer a week ahead plus a reminder text on the day, with no manual list-pulling on your end
On the table
8 to 1
  • Return on a restaurant birthday club, the highest of any retention channel, with birthday tables spending 45% more than a normal visit. Source

Staff scheduling reminders

Manual
  • A server forgets a shift, you scramble to cover the floor, and the night runs short-staffed on overtime pay you did not plan for
Automated
  • Every team member gets an automatic shift reminder the day before and a quick way to flag a problem early, so gaps surface before service
On the table
15 to 20%
  • Fewer no-shows from automated shift reminders
  • Unscheduled absences cost roughly $3,600 per hourly worker a year in coverage and overtime. Source

Social posting on autopilot

Manual
  • You mean to post specials and events but the day swallows it
  • The page goes quiet for weeks and looks closed to anyone checking
Automated
  • Specials, events, and reminders get scheduled and posted across your channels on a steady cadence from one place, drafted for your approval
On the table
45%
  • Of U.S. diners say they have tried a restaurant for the first time because of a social media post, per an MGH survey. Source

Ready to stop losing tables, orders, and reviews you never even saw?

Book a free 15-minute call by Zoom or phone.
No prep on your end, and at the very least you'll walk away with a few honest ideas for your business.

Book a Free Call

Local bonus: I also shoot video. Promo videos, social clips, and customer testimonials for businesses in the Wichita, Kansas City, and Oklahoma City areas.