Based in Wichita, KS(316) 778-4376 Book a Free Call
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Salons, Spas & Personal Care

Wichita, Kansas. I come to you across Wichita, Kansas City, and Oklahoma City, and work with businesses anywhere.

When you are with a client, the phone goes to voicemail, the booking request sits unread, and the next appointment never gets made.

What I'd automate

Every booking, every reminder, every rebook, handled.

24/7 online booking

Manual
  • Clients call during your appointments, get voicemail, and book with whoever answers first
  • You play phone tag between cuts
Automated
  • A booking page takes appointments around the clock from your site, Google profile, and Instagram
  • Real-time availability, no double-booking, no callback needed
On the table
82%
  • Of consumers prefer to book online rather than by phone, and 40% of online bookings happen outside business hours when no one is at the desk. Source

Missed-call text-back

Manual
  • A call comes in while you are mid-service
  • It rings out, the caller hangs up, and you never know they tried
Automated
  • Any missed call triggers an instant text with your booking link and a short note
  • The caller books themselves instead of calling a competitor
On the table
$100 to $500/mo
  • Roughly what a typical salon or spa leaves on the table from missed or after-hours calls, about 1 to 4 a month at around $120 per new customer
  • Run the free X-Ray for your real number

Appointment reminders

Manual
  • You hope clients remember
  • Some forget, the chair sits empty, and that hour is gone for good
Automated
  • Automatic text and email reminders go out 48 hours and 24 hours before each appointment, with one-tap confirm or reschedule
On the table
up to 40%
  • Fewer no-shows from automated reminders
  • Text reminders land where they get seen: SMS has a 98% open rate versus 20% for email. Source

Waitlist fill for cancellations

Manual
  • Someone cancels at 9am
  • You scramble to call down a list, the slot stays empty, and the day loses revenue
Automated
  • A cancellation instantly texts your waitlist
  • The first client to confirm takes the slot, and your calendar updates itself
On the table
60 to 70%
  • Of last-minute cancellations get backfilled through automated waitlist outreach, turning dead slots into booked, paid appointments. Source

Automated rebooking prompts

Manual
  • Clients leave happy but unbooked
  • Weeks pass, life gets busy, and they drift to whoever has an opening
Automated
  • After each visit, a timed prompt nudges the client to book their next appointment on your usual cadence: 4 weeks for color, 6 weeks for a cut
On the table
30%
  • More revenue from just one extra visit per client per year
  • The typical salon retention rate sits at 75%, and rebooking is the lever that moves it. Source

Deposit collection at booking

Manual
  • No-shows cost you the full hour with no recourse
  • You eat the loss and tighten your cancellation policy in your head
Automated
  • Booking collects a deposit or card on file for high-value and new-client services, applied to the visit or held against late cancellations
On the table
$2,500 to $5,000
  • Lost per month to no-shows at a typical salon, and a small booking deposit cuts no-shows by up to 65%. Source

Automated review requests

Manual
  • You mean to ask for reviews but forget in the moment
  • Your star count grows slowly while competitors pull ahead
Automated
  • A day after each visit, a text and email ask happy clients for a review with a direct link to Google
  • Multi-touch follow-up catches the ones who miss the first ask
On the table
$100 to $250/mo
  • About what you leave on the table when customers pick a competitor with more visible reviews, at around $120 each

Win-back for lapsed clients

Manual
  • A regular stops coming in
  • You notice months later, by then they have a new stylist, and you never reach out
Automated
  • When a client passes their normal rebooking window, an automated win-back message goes out with a reason to return before they are gone for good
On the table
5 to 7x
  • More expensive to win a new client than keep an existing one, so a standing win-back sequence protects revenue you already earned. Source

Birthday and occasion offers

Manual
  • Birthday and anniversary touchpoints pass unnoticed
  • A built-in reason to rebook goes to waste every month
Automated
  • Each client gets an automatic birthday message with a small offer, timed to land before their special date so they book a treat for themselves
On the table
481%
  • Higher transaction rate for birthday emails versus standard promotions, per Experian, plus 342% more revenue per email. Source

Membership and package renewals

Manual
  • Packages run out and memberships lapse without anyone noticing
  • Recurring revenue leaks one client at a time
Automated
  • Renewal reminders fire 30, 14, and 7 days before a membership or package expires, each showing the client their remaining benefits and a one-tap renew
On the table
60%
  • Higher client retention at salons with membership programs, and established programs draw a large share of revenue from recurring billing. Source

Digital intake and consent forms

Manual
  • Clients fill out paper forms in the chair, you re-key allergy and patch-test notes, and consent slips pile up in a binder
Automated
  • Intake and consent forms go out before the appointment, complete on the client's phone, and land straight in their record with patch tests and allergies flagged
On the table
200+ hours
  • A year reclaimed by automating scheduling and admin, with salons reporting a 30% drop in administrative work after going digital. Source

Ready to stop losing bookings to voicemail and no-shows?

Book a free 15-minute call by Zoom or phone.
No prep on your end, and at the very least you'll walk away with a few honest ideas for your business.

Book a Free Call

Local bonus: I also shoot video. Promo videos, social clips, and customer testimonials for businesses in the Wichita, Kansas City, and Oklahoma City areas.